Privacy Policy

Your Privacy Matters to Us

We are committed to protecting your personal information and being transparent about how we collect, use, and safeguard your data.

Last updated: 30th May, 2025

Introduction

This Privacy Policy explains how we collect, use, process, and protect your personal information. By using our services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Personal Information

  • Name and contact information
  • Email address
  • Billing and payment information
  • Company information (if applicable)
  • Usage data and preferences

Automatically Collected Information

  • IP address and device information
  • Browser type and version
  • Operating system
  • Time zone and location
  • Usage patterns and interactions

How We Use Your Information

  • To provide and maintain our services
  • To process payments and transactions
  • To improve our services and user experience
  • To send administrative information and updates
  • To provide customer support
  • To detect and prevent fraud

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our service and hold certain information. Cookies are files with small amount of data that may include an anonymous unique identifier.

Types of Cookies We Use

  • Essential cookies: Required for the operation of our website
  • Analytical cookies: To analyze how users interact with our service
  • Functional cookies: To remember your preferences
  • Advertising cookies: To deliver relevant advertisements

Payment Information

We use trusted third-party payment processors to handle all payments. We do not store your payment information on our servers. All payment data is encrypted and securely processed through our payment partners.

Payment Data We Process

  • Transaction history
  • Billing address
  • Payment method details (last 4 digits only)
  • Subscription information

Data Security

We implement appropriate security measures to protect your personal information, including:

  • Encryption of data in transit and at rest
  • Regular security assessments
  • Access controls and authentication
  • Secure data backups

Third-Party Services

We may employ third-party companies and individuals to facilitate our service, provide service-related services, or assist us in analyzing how our service is used. These third parties have access to your personal information only to perform these tasks on our behalf.

Your Rights

  • Right to access your personal data
  • Right to correct inaccurate data
  • Right to request data deletion
  • Right to object to data processing
  • Right to data portability

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

info@bitropix.com

Questions About Your Privacy?

We're here to help. Reach out to us if you have any concerns or questions about how we handle your data.